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Privacy Policy

Effective Date: July 22, 2026

At LEON TEAM d.o.o., accessible via our website www.leonteams.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by our platform and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at ccloudy@leonteams.com or by mail at Velika vas pri Krškem 48, 8273 Leskovec pri Krškem, Slovenia.

1. General Information and Data Controller

This Privacy Policy applies to all personal data collected from users who visit, browse, or make a purchase on our e-commerce platform.

The Data Controller responsible for your personal data under applicable European data protection laws, including the General Data Protection Regulation (GDPR), is:

  • Company Name: LEON TEAM d.o.o.
  • Registered Office Address: Velika vas pri Krškem 48, 8273 Leskovec pri Krškem, Slovenia
  • Phone Number: +38674913730
  • Contact Email: ccloudy@leonteams.com

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

2. Information We Collect

LEON TEAM d.o.o. collects various types of information to provide and improve our services, process your transactions, and deliver a personalized shopping experience. The personal data we collect falls into the categories outlined below.

A. Personal Data You Voluntarily Provide to Us

  • Account Registration Data: When you create an account on our shop, we collect your full name, username, password, and email address.
  • Purchase and Transaction Information: To process your orders for our car gear (such as car air fresheners, organizers, or garbage bags), we collect billing addresses, shipping addresses, phone numbers, and payment details. Payment transactions are processed securely through our third-party gateway providers; we do not store your complete credit card numbers on our servers.
  • Communication Data: If you contact us directly via our email, call our customer support, or use our website inquiry forms, we receive your name, email address, phone number, the contents of your message, and any attachments you choose to send.

B. Information Collected Automatically

  • Log Files: Our system follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.
  • Cookies and Web Beacons: Like any other e-commerce website, we use cookies. These cookies are used to store information including visitors’ preferences, items added to the shopping cart, and the pages on the website that the visitor accessed or visited. This information optimizes user experience by customizing web page content based on browser type or other analytical parameters.

3. How We Use Your Information

We use the information we collect in various ways to sustain our business and provide high-quality services. The primary purposes include:

  • Order Fulfillment: To process and manage your purchases, handle shipping, manage inventory, send order confirmations, and process returns or refunds.
  • Platform Maintenance: To operate, maintain, secure, optimize, and improve the user interface and functionality of our storefront website.
  • Customer Support: To reply quickly to user questions, troubleshoot technical issues, and address complaints or feedback regarding our auto tools.
  • Personalization: To understand and analyze how you interact with our online store, enabling us to recommend relevant popular car gear or promotional offers.
  • Marketing Communications: With your explicit consent, we may send you emails about new car tool products, special seasonal discounts, and company updates. You can opt out at any time.
  • Fraud Prevention and Legal Compliance: To detect, investigate, and prevent fraudulent transactions, unauthorized account activities, and other illegal actions to protect both our shoppers and our company.

4. Legal Basis for Processing Personal Data (GDPR)

If you are a resident of the European Economic Area (EEA), our legal basis for collecting and using the personal data described above depends on the specific context in which we collect it. LEON TEAM d.o.o. processes your data under the following conditions:

  • Performance of a Contract: Processing is necessary to fulfill our contractual commitments to you, such as delivering the car tools you ordered or managing your personal customer account.
  • Your Consent: You have given clear consent for us to process your personal data for one or more specific purposes, such as subscribing to an e-newsletter. You can withdraw your consent at any time.
  • Legitimate Interests: Processing is necessary for our legitimate business interests, provided that these interests do not override your fundamental data protection rights. This includes analyzing site performance, optimizing our car tool catalog, and securing our system infrastructure.
  • Compliance with Legal Obligations: We may process your data to comply with statutory legal mandates, such as tax regulations, corporate bookkeeping, or responding to valid legal warrants issued by Slovenian or European courts.

5. Sharing and Disclosure of Information

LEON TEAM d.o.o. does not sell, trade, or rent your personal identification information to third parties. We only share information with trusted third-party service providers who assist us in operating our online store, conducting business activities, or servicing you. These entities include:

  • Logistics and Delivery Companies: Shipping carriers and postal service partners operating within Slovenia and internationally to deliver physical packages to your doorstep.
  • Payment Processors: Secure payment service gateways that manage monetary transactions when you purchase auto gear.
  • IT Infrastructure Providers: Web hosting providers, database management services, and cloud operators that host our e-commerce platform securely.
  • Analytics and Marketing Partners: Tools that help us evaluate website traffic, track user interactions, and deliver promotional material.
  • Legal Authorities: We will disclose data if required by law, court order, or governmental regulations, or if such action is vital to defend the property, safety, and legal rights of LEON TEAM d.o.o., our users, or the public.

6. International Data Transfers

Our business operations are located in Slovenia (EU), and our data storage facilities are structurally positioned within the European Economic Area (EEA). If any of our technical service providers transfer your personal data outside the EEA, we ensure that appropriate safeguards are implemented.

These safeguards include using Standard Contractual Clauses approved by the European Commission, verifying that the destination country has obtained an adequacy decision, or ensuring that the recipient operates under strict corporate rules that guarantee equivalent levels of security.

7. Data Retention Policy

LEON TEAM d.o.o. retains your personal data only as long as necessary to achieve the goals detailed in this Privacy Policy.

  • Account Information: Retained as long as your website account remains active. If you request account closure, we will delete or anonymize your data within 30 days, unless a legal exception applies.
  • Transaction and Order Records: Retained for extended durations to fulfill legal, tax, and accounting standards under corporate Slovenian legislation (often up to 10 years after the transaction date).
  • Correspondence Data: Kept for as long as necessary to resolve your question, process your request, or manage potential consumer disputes.

When data is no longer required, it is either entirely wiped from our records or anonymized so it can no longer be linked to an identifiable individual.

8. Data Protection Rights Under GDPR

If you are a resident of the European Union or the Economic Area, you hold specific data protection privileges. LEON TEAM d.o.o. respects these entitlements and allows you to execute the following rights:

  • The Right to Access: You have the right to request copies of your personal data held by us. We may charge a minor administrative fee for this service if the request is unfounded or excessive.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete regarding your profile.
  • The Right to Erasure (“Right to be Forgotten”): You have the right to request that we erase your personal data, under certain legally specified conditions.
  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under specific conditions.
  • The Right to Object to Processing: You have the right to object to our processing of your personal data, particularly regarding direct marketing uses.
  • The Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, in a structured, commonly used, and machine-readable format.
  • The Right to Withdraw Consent: If we rely on your consent to handle your details, you can withdraw that consent at any time without affecting prior lawful processing.

To exercise any of these statutory consumer rights, please contact us via email. We will respond within 30 days. You also have the right to lodge a complaint with a Data Protection Authority, specifically the Information Commissioner of the Republic of Slovenia (Informacijski pooblaščenec), regarding our management of your data.

9. Security of Your Information

We use appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, altered, disclosed, or accessed without authorization.

Our website utilizes Secure Sockets Layer (SSL) encryption protocols for all forms of incoming and outgoing data transmissions. Access to your personal data is strictly limited to employees, contractors, and third-party agents who have a clear business need to know. They operate under strict confidentiality clauses and are subject to disciplinary measures or contract termination if they fail to meet these obligations.

While we strive to use commercially acceptable means to shield your personal data, please note that no system of transmission over the Internet or digital electronic storage is entirely secure. We cannot guarantee absolute data security.

10. Third-Party Privacy Policies

This Privacy Policy does not apply to other external advertisers, links, or separate websites that you might discover while browsing our online shop. We strongly advise you to consult the respective Privacy Policies of these third-party servers or ad networks for more detailed information. It may include their practices and instructions about how to opt out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

11. Children’s Privacy Information

Another core facet of our policy involves protecting children during internet use. We encourage parents and guardians to observe, participate in, and monitor their children’s online actions.

Our website does not knowingly collect any Personal Identifiable Information from children under the age of 16. If you believe that your child provided this kind of information on our website, we strongly urge you to contact us immediately via email, and we will do our best efforts to promptly remove such information from our databases.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our operational procedures, technical upgrades, or updates to regional legal frameworks. Any updates will be posted directly on this page, and the effective date at the top of the policy will be updated accordingly.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect the personal information we collect. Your continued use of the website after modifications are published constitutes your awareness and acceptance of the revised terms.

13. Contact Us

If you have any questions, comments, or concerns regarding this Privacy Policy, or if you wish to exercise your data privacy rights, please connect with our team through the following channels:

  • Email: ccloudy@leonteams.com
  • Postal Address: LEON TEAM d.o.o., Velika vas pri Krškem 48, 8273 Leskovec pri Krškem, Slovenia
  • Telephone Contact: +38674913730

We will make every effort to address and resolve your concerns promptly.